All you need for you phoneline and broadband to work correctly is to make sure pins 2 and 5 on the master socket are connected. Create one now!OR Login with Digital Spy account Phone dead but broadband working Search Forums Show Threads Show Posts Advanced Search Go to Page... Contact your provider for advice. This is a direct link to the incoming BT line, skipping out all of your internal wiring. Source
HELP! Could you also use a corded telephone and dial '1' and listen carefully to see if you can hear any noise on the line? If your microfilter works when connected to the master socket, but not when the faceplate is on, simply remove the faceplate and plug your microfilter into the test socket. I don't think this is the issue as no modem still equals no dial tone I've tried two phone plus my skybox is also showing no phone line Thanks Ben Are http://helpforum.sky.com/t5/Archived-Discussions/No-Phone-Line-but-Broadband-works-fine-HELP/td-p/569958
Want To Contact Sky Customer Support? It’s very tempting to phone BT and demand that an engineer turn up immediately, but if you want someone to come the next day it costs £130. Since when did 'Please will you mend my phone' sound like 'Please will you disconnect my softphone and order BT Infinity.' Not sure where this post belongs.
Email Password Username ...OR log in with your social account...OR comment using your social accountLog in with Facebook Log in with Twitter Comment Receive email updates for replies post commentSearch HUKDSearch Read more News 14th Nov 2016 Openreach urges internet providers to let... I missed their call back and was told to call them back instead which i did but was told rather annoyingly that i could not be fwd'ed to this specific department Phone Not Working But Broadband Is Talk Talk I've tried several filters and even removing router and filters in any number of configurations on the three phone ports.
I've plugged both phones direct into the main socket and no joy. Sky Phone Line And Broadband Not Working Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Abuse on 12-09-2012 02:30 PM How long will this be to get a refund How to Fix your SKY Broadband Problem? http://www.hotukdeals.com/misc/sky-broadband-working-no-dial-tone-phone-anyone-1190028 Laptop buying guide: best laptop deals MAC codes & switching broadband Mobile broadband coverage Mobile broadband myths Mobile broadband problems What is a 'Fair Usage Policy'?
Plug your microfilter into this and connect your broadband modem/router. Broadband But No Dial Tone Troubleshooting connection problems by Chris Marling Whether it's slow, intermittent, or not working at all, there are few things more frustrating than a dodgy broadband internet connection! Do you mean you have had no phone/dial tone for the last 6 weeks ..... If you have a cable connection, there is nothing else you can try.
Message 2 of 15 (45,054 Views) Reply Chris88 Aspiring Contributor Posts: 6 Registered: 20-09-2013 0 Re: Broadband working, phone not working Options Mark as New Bookmark Subscribe Subscribe to this http://forums.digitalspy.co.uk/showthread.php?t=1644935 If you do not have dial tone on the test socket then the fault is most likely outside your house on the phone network. Bt Phone Line Not Working But Broadband Is Broadband Provider Status Check Helpdesk contact BT Broadband Check BT Status Tech Support Contact Virgin Broadband Check Virgin Status Tech Support Contact TalkTalk / Tiscali Broadband Check TalkTalk Status Tech Support Landline Works But No Internet Showing results for Search instead for Do you mean Sign Up | Sign In | Forum Help Archived Discussions This page has been archived The content on this page may be
Rain water was getting into the split. this contact form I've unplugged the telephone to see if that helps Still nothing working... Regards John-BCommunity CoordinatorCommunity Welcome, Hints & TipsSky Help Centre http://www.sky.com/help View solution in original post Report Abuse Post 2 of 137 29,145 Views 3 Likes All Replies John-B Retired Staff Member uSwitch Limited is registered in England and Wales (Company No. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH.
Guide to choosing a netbook How to choose broadband How to switch broadband iPad & mobile broadband guide I’ve changed provider. The majority of homes in the UK have something called an NTE5 master socket (where the BT wiring ends and yours starts). If your fixed-line broadband connection has gone down completely, or is intermittent, chances are you will need to contact your internet service provider (ISP) immediately. have a peek here Having said this as you suggested I tried out a friends modem that I know works and it didn't work :-( (There is only the master socket, no other phone sockets).
Accessories store My Sky Review package Check my broadband My extras Sky Go Introduce a Friend Left Sky TV in the last 12 months? Broadband Works But Phone Doesn't HELP! Thread Tools Search this Thread 25-03-2012, 22:35 #1 onephat Forum Member Join Date: Feb 2004 Location: Leicester Posts: 825 Phone dead but broadband working Hi guys I have an
The first one to try is speedtester.bt.com Suggestions Some other things to note and tricks to try: In most cases, your speed is affected by "contention". The telephone line is connected directly into the master socket and i have tried changing the splitters. Here are a few things to check: Go into the computer's network settings and make sure that the network card or wi-fi adapter is 'Enabled' and working If using wi-fi, make Sky No Dial Tone Or Internet The cost of this will e covered by sky.Tried the 2nd phone and Sky did a test saying there was a fault which they felt was internal but she did say
Classic stuff. With regards to Sky not calling you back, I would strongly recommend that you call them again. If you have an older router, but have upgraded to a faster broadband service, your old wireless router may not be able to pump the signal through fast enough. http://atomirc.net/not-working/cell-phone-keypad-not-working.html iv`e had this happen to me 3 times over two years on virgin someone did not hang up, the orther times was virgin was at fault (had to ring them up
Ask the Digital Spy team TV Broadcasting TV Shows: UK Eurovision Song Contest TV Shows: US Reality Report Abuse Post 7 of 137 24,883 Views 0 Likes Andy-F21 Staff Posts: 3,656 Joined: 20-08-2012 Re: No Phone Line but Broadband works fine! An Openreach engineer traced a split in the cable just before it entered our house. A little box will come up.
I wonder if by some quirk one of them has a BB connection. Power cycling the box fixed it properly. nyannie View Public Profile Find More Posts by nyannie 02-10-2012, 16:18 #16 The Dee Man Forum Member Join Date: Jan 2005 Posts: 72 Quote: Originally Posted by onephat there One side will have a phone cable, the other will have the internet cable.
If you still have the same problem on 2 corded phones into the test socket then you will need to contact your provider who will arrange an Openreach engineer to call. If you are not connecting your internet connection directly through the master, do so now to test it - it may seem like a hassle, but it's important to check - If it has a split faceplate, and check whether you can get a signal in your test socket. Yes tried all house phones, and different phone and nothing is working home phone wiseReply4 years, 7 months ago#12Replyleave it to the engineer and forget about it thenReply4 years, 7 months
I was wondering if anyone else has had the same fault and if so if it was a Sky fault or ours and what did they do to correct the fault. Categories Banking Broadband Communication Energy Entertainment FAQ's And Troubleshooting Tips Government Insurance Money Motoring News Postal Shopping Technology Travel News Archives November 2016(3) October 2016(21) September 2016(5) June 2016(4) February 2016(41) If there is a noise, then you need to contact whomever you pay the line rental to.