Their callcentre staff don't do as they say they will and each time you call they have no record of your previous call. Offer ends in 5 days!20 November 2016Sky Unlimited broadband(without Sky TV)12 month minimum term. £9.95 router delivery.Get this deal Sky Unlimited Broadband + line rental £22.40/mth for 12 months (then £27.40/mth)Sky PS Sky, if you're reading the claim reference is C7Qz4P4M in the CCBC, date of service today. Those getting their broadband with TV (now sold with the Sky Q equipment as standard), or ordering Sky Fibre Max, will get this hub free of charge. Source
This was the 3rd October. What do they expect when they insist I speak on the phone. It can happen at any peak or off peak times. As always, the average standard broadband user will get considerably slower speeds than the up to 17Mb Sky advertise (there has been a gradual creep upwards since August 2013).
However, we recently switched to Sky and could not be happier. Best fix I can think of is move ISP, which should be free of charge due to the poor service and lack of fix after 3 - 4 months.1420 January Are the many complaints a Regionally based thing I wonder as my experience contradicts the majority view. Thankyou so much for all your help, you was an absaloute star.
Although after this saga the speed has now improved, I wonder how long for? Useless customer service who just lie to you! Facebook Join us on facebook and we'll keep you up to date with the latest consumer guides and special offers. Sky Broadband Twitter Having to go through your provider i phoned sky to ask for this to be done, as i am having a nee kitchen fitted and the wire is behind everything.
No internet connection and nobody at Sky seems to be willing to help. Operators are rude and when you do get put through to somebody they cut you off when they answer. I would factory restore each Sonos device and re-build the system, bit of a faff but not too much. http://helpforum.sky.com/t5/Archived-Discussions/Broadband-not-working-internet-amber-light-solid-on-hub/td-p/940966 I've had it twice in my life in 2 separate locations and both been horrible.
Satisfaction 5 stars Speed 5 stars Reliability 5 stars Customer Service 5 stars George White Fife Scotland Sky 2016-10-04 11 hours to download 45 min programs on demand or failed Sky Twitter Sky were the first to bring in this "truly unlimited" policy, though BT began offering a similarly unrestricted service in February 2013; TalkTalk's service is similarly unrestricted. First though, let's take a quick look at the latest deal Sky are offering on their most popular package, unlimited standard broadband: Sky Broadband Latest Offers Sky Unlimited Broadband + line After almost 10 days of hassle I finally gave up.
Hours and hours spent with customer services. http://www.broadband.co.uk/broadband/providers/sky/reviews/page:all/ Satisfaction 1 star Speed 1 star Reliability 1 star Customer Service 1 star Michael London Sky 2016-10-27 Overall the service was meh, ok, nothing special but beige. Sky Broadband Help But I absolutely regret this. Sky Internet Speed Test Satisfaction 1 star Speed 1 star Reliability 3 stars Customer Service 3 stars Tom O'R Manchester Sky 2016-10-24 We just lost broadband on Wednesday 19.10.16.
Seriously, if you're looking for an ISP, dismiss these crooks from the outset. this contact form My date of installation went as planned and my broadband 10 days later but still havent got a reliable connection many of my evenings plans have ended in me cursing the My parents have been using the internet too and i'm scared they'llt ry to fix the router (they're not excatly technology experts) so I put up a sign saying: ROUTER IS I'll move to another provider as soon as possible! Sky Broadband Checker
It's like talking to a brick wall. I get disconnected all the time and after I go through their Connection Diagnosis the internet drops again. Existing Sky customers We're aware that some people reading this article will be Sky TV customers wondering whether to add broadband to their existing deal. have a peek here Don't get sky it is a waste of your money and you can save money and get BT or Virgin.
Get in touch and we'll be pleased to see what we can do. Sky Help I know there a lot of bad reviews, but my thinking was that many people feel the need to review (and rightly so) when they receive a poor service, but not Satisfaction 1 star Speed 1 star Reliability 1 star Customer Service 1 star Krisbo Yorrk Sky 2016-10-12 This is ridiculous...I have a problem with the Internet connection from like a
Satisfaction 5 stars Speed 5 stars Reliability 5 stars Customer Service 5 stars Kathy Suffolk Sky 2016-10-31 DO NOT TRUST SKY. eventually installed 7/11/2016. I don't believe them. (Previously when I called Sky they refused to put me through to a supervisor on grounds they would tell me no different. Sky Broadband Deals Here's your top 10 for how not to deal with a complaint.
sometimes a few times a day... Not fit for the modern world. If you provide me with a email address i will show you. Check This Out I am currently with Sky for everything including my broadband and I have been with them for nearly two years and am no longer tied in to a contract.
Four weeks later, the line was installed. Is it not common sense for anyone to apply offer from Contract renewal start date and keep the old offer (75% disc) intact till previous contract end date? In that 12 month period they would still be classed as an existing customer."Hope that helps!2128 June 2011HarjitDo you qualify as a new customer if you already have Freesat? 28 At least it's reliably bad.
Their customer service is appalling, sometimes with wait times in excess of 30 mins. Read from a script which does not address the facts, 3. I write this for your information. Have to reboot the router almost everyday..
Disgusting way to treat the people that line thier pockets. I used to have Virgin broadband - who were fantastic to say the least. 50mbs nearly everyday. Anyone else having this issue? This week my broadband kept dropping off and now it seems I have annoyed customer services again by being unproductive when I call and they will only do troubleshooting via email
i have no telephone now i have standard no frills pakage and internet as good as a chocolate tea pot.their last excuse ? and If you willing to change your provider we can help you and provide you with different speeds (depends on your usage and needs) with the lowest prices in the market I then rang Sky and passed on the engineer's comments about capping. Well they certainly wouldn't do any damage just trying to use it.